PRIVACY POLICY

Last Updated: 2026

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At KeysPay, a trading name of AI KEYS INVESTMENT IN TECHNOLOGICAL AND MANAGEMENT ENTERPRISES S.O.C. L.L.C. ("KeysPay", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our mobile apps, or interact with any part of the KeysPay ecosystem. By using our services, you agree to the terms outlined in this policy.

Definitions

  • Account: A profile created by you to access KeysPay Services.
  • Company: AI KEYS INVESTMENT IN TECHNOLOGICAL AND MANAGEMENT ENTERPRISES S.O.C. L.L.C., operating as KeysPay.
  • Cookies: Small data files stored on your device used to improve user experience.
  • Personal Data: Information that identifies or can be used to identify a person.
  • Service: Websites, apps, APIs, and any other digital properties provided by KeysPay.
  • Service Provider: Third parties who process data on KeysPay's behalf.
  • Usage Data: Data collected automatically related to service usage (e.g., IP address, browser info, session times).
  • You: Any individual or entity using the Service.

Information We Collect

  • Contact Information: Name, email address, phone number
  • Address Information: Residential and business address
  • Identity Verification: Government-issued IDs for verification
  • Financial Information: Payment or wallet details
  • Technical Data: Usage data including device and location information

Usage Data

  • Network Information: IP address
  • Device Information: Device and browser type
  • Navigation Data: Referring and exit pages
  • Activity Logs: Pages visited, time spent, and crash logs
  • Location Data: Location data if you permit it

Cookies and Tracking Technologies

  • Security: Authentication and account security
  • User Experience: Remembering preferences
  • Analytics: Analyzing traffic and behavior
  • Compliance: Complying with legal requirements

You can control cookie preferences via your browser. Some features may not function if cookies are disabled.

How We Use Personal Data

  1. To verify your identity and perform KYC/AML screening
  2. To provide, manage, and improve our Services
  3. To communicate with you (support, updates, marketing)
  4. To prevent fraud and ensure compliance
  5. To personalize your experience
  6. To fulfill legal obligations

Data Retention

  • Active account data: Retained for the duration of the relationship
  • Closed/dormant accounts: Retained for up to 7 years
  • Analytics and security logs: Retained as needed for internal use

International Transfers

Your information may be stored and processed in countries outside your own. Where this occurs, we take appropriate steps to ensure adequate protection is in place.

Data Disclosure

  1. With trusted third-party service providers for business functions
  2. As required by legal authorities under applicable law
  3. In connection with business transfers such as mergers or acquisitions
  4. To protect KeysPay, its users, or the public against harm or fraud

Data Security

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Secure software development practices
  • Regular security audits and monitoring

However, no system is completely foolproof, and we cannot guarantee absolute security.

Your Rights

  1. Access, correct, or delete your personal data
  2. Restrict or object to certain processing
  3. Withdraw consent where applicable
  4. File complaints with relevant data protection authorities

Contact us at support@keys-pay.com to exercise your rights.

Children's Privacy

Our Services are not intended for individuals under the age of 13. If we discover we have collected data from a minor without parental consent, we will delete it.

Changes to This Policy

  • Material changes will be communicated via email or prominent in-app notification
  • The updated policy will be posted on our website
  • Continued use of the Services implies acceptance of the updated terms

Contact Us

  • Email: support@keys-pay.com
  • Website: https://keys-pay.com
  • Address: AI KEYS INVESTMENT IN TECHNOLOGICAL AND MANAGEMENT ENTERPRISES S.O.C. L.L.C., B312 Naser Ahmed Saeed Mohamed Alawadhi, UAE (License Number 1104443)
  • Response time: We aim to respond to privacy inquiries within 30 days